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Crosstate
Auctioneers has been in the Auction business for the last 20 years,
specialising in the sale of construction and transport related equipment
and vehicles. During
this period we have serviced the Imperial Group through auctions as well
as numerous other large clients that have been loyal supporters being ABSA
Bank, Kempston Truck Hire, Unitrans and various construction companies and
transport companies. We
place adverts nationally in the press for our home-based auctions, as well
as in local papers and magazines should the auction be done away from
home. These adverts run for two consecutive weeks prior to an auction,
allowing for enough notice for the buyers to make their arrangements. We
also have this website running that displays photographs of most of the
Equipment and vehicles on auction for clients to view. Crosstate
Auctioneers has a broad base of buyers and these will be notified via
E-mail and Fax. We also have a facility that all our regular clients are
notified via bulk sms. Should you wish to be added to our current
database, please do not hesitate to contact us. We
are one of the few auction companies that do not charge any buyer’s
commission; instead we charge the seller a fixed commission, therefore
eliminating confusion through adding buyer’s commission during the
actual bidding process. For more information on this, please visit our
“Terms” link, on the home page. As
a company, we strive to accomplish and install organisational
competitiveness. We believe that commitment to service and excellence not
only from management, but also from our entire staff body is a
pre-requisite for this. In order to achieve this we feel that effective
performance management systems need to be in place. We
insist on customer satisfaction, as we believe that our clients are an
integral part of the organisation, we also believe that having a clear,
successful and honest working relationship with our customers, and clients
allows us to develop a strong, effective and long-term relationship with
them. By allowing our organisation and the various customers and clients
to develop this relationship, we feel that the organisation on a whole
will develop into a successful platform for growth. It
is our firm belief that the success of an organisation lies also within
the employees, and it is for this reason that we insist on effective
employee commitment, and behaviour, concentrating on employee satisfaction
and loyalty. Because of this, we also feel that by installing effective
Human Resource Management systems, concentrating on staff training and
development is an integral part in striving to achieve this. It is our
firm belief that by achieving this, our organisation will be extremely
effective, and a pleasure to work with. As
an organisation we insist on effective service delivery, and not only
this, but also the quality of the service we feel is extremely important,
and it is for this reason that we insist on effective operations
management within all facets of the organisation.
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